4.5 cu. ft. Ultra Large Capacity Top Load Washer with Front Control Design

Too much stress whenever I use it

archjerry 10/18/2020

SO STRESSFUL and I cant stand it anymore. Whenever I use this washing machine mysterious white residue or dust keeps sticking on the clothes and giving me A LOT of stress. And its very hard to remove and takes quite a time to remove. I did run the cleaning cycle many times per the manual to solve this problem but it did not solve the problem at all. Actually it seems like quite many people are having the same problem and that means it is a design flaw that LG should do something for it. I bought this washing machine to clean my clothes and not to dirty my clothes and to have a lot of stress. LG appliances have always been my no 1 choice whenever I bought my appliances but now I am not positive if my thoughts can be kept up anymore. At least I would never recommend this product and maybe LG washer in general to anyone who wants their clothes to be washed and clean.
Originally posted on lg.com

No, I do not recommend this product

Washer is great but the lid hinges are defective

Alex8675309 8/24/2020

Ive had this washer for 2.5yrs and it works great however last month the lid hinges froze up and would not let the lid move. The lid plastic cracked when we tried to open and close it. I am handy so I removed the hinges took them to my shop and tested them. One side has springs inside the hinge and this is the side that failed. It will not let the spindle rotate so that is what caused the lid to freeze up then crack when we moved the lid. The other hinge is a fluid damper design and it seems to be working. My issue now is finding a correct replacement lid to fix my washer.
Originally posted on lg.com

No, I do not recommend this product

WT1501CW Stainless Steel Tub Rusting

OFW45 8/18/2020

I purchased this washer about six months ago and recently noticed that clothes were coming out with flakes on them looked like pepper. My neighbor took the drum out and found corrosion on the stainless steel inner drum. He said that the plating used was prematurely flaking off. We will see about getting a new tub but I fear we will end up in the same place in a few months. It is surely disappointing.
Originally posted on lg.com

No, I do not recommend this product

Lid Keeps Breaking

Wehavethem62 5/17/2020

Weve had this thing for two years and the lid had snapped of twice right at the hinges. I go back to Lowes to ask to see if anyone has had issues with this particular model and they claim there hasnt been any. I also notice while looking at the other LG washers they no longer make this type of lid. Must be for a reason.
Originally posted on lg.com

No, I do not recommend this product

This is the worst washer Ive ever used.

karl1000 5/8/2020

Weve had this washer for a year and a half. Here are our issues with it: 1. Clothes consistently come out of it with the marks they had when they started. And Im not talking about major stains Im talking about stuff that normally comes off easily. 2. It requires frequent tub cleaning. Junk builds up in the tub and then comes off on your clothes so they end up dirtier than when you started. 3. I realized it wasnt for waterproof jackets and things when we got it but it cant handle really any athletic clothing that even has a tight weave. Running shorts and quick dry pants for example. These things end up with junk building up on them even if the tub is clean. I would never recommend this washer to anyone. I am upset that we spent this money on it.
Originally posted on lg.com

No, I do not recommend this product

It was great until...

terri1008 4/4/2020

Ive bought this washer and dryer as a set and it worked great until i heard a bunch of clinging around the basin.. i have no idea what that means....
Originally posted on lg.com

No, I do not recommend this product

PAPA28 3/28/2020

We got the washer in a exchange for our old one with pse
Originally posted on lg.com

Yes, I recommend this product

Not impressed

Jeff 23 3/22/2020

The worst washing machine I have ever owned. LG couldnt repair let alone figure out why it continues to leak on my washing room floor. They could care less after you buy A product from them if it works or not.
Originally posted on lg.com

No, I do not recommend this product

broken

Christania27 1/25/2020

I bought this 2 years ago and its already showing an error code E6 which indicates clutch error machine failure and there isnt anything jammed between the drum and pulsator either because we removed the pulsator and there wasnt anything like a coin or paperclip or anything else that would cause this error code.
Originally posted on lg.com

No, I do not recommend this product

Great Washer

BenjiHunter 1/22/2020

Ive had this washer for over 2 years now and it works perfect I can wash a dozen towels and a King Sized Quilt together no problem The second rinse works a little too well as the detergent and fabric softener are rinsed so well that the fragrance is no longer in the fabric. I dont have to mess with the clothes or do anything I just stick the clothes in and wash it even took out heavy grease stains from working on the car. Its too bad they discontinued the design the back control design is a very poor idea
Originally posted on lg.com

Yes, I recommend this product

GREAT WASHER

Sunshine2020 1/13/2020

I just purchased this washer a few weeks ago. I love the front controls. I purchased the dryer a year ago and love it as well. Im reading some of the reviews and I have not had any issues with this washer. I would recommend this however this unit is discontinued.
Originally posted on lg.com

Yes, I recommend this product

Love the style excellent washer

Cabs 12/27/2019

Purchased because the WT1101cw was rated so well love the look washes well never had a problem I believe I have had it the better part of three year
Originally posted on lg.com

Yes, I recommend this product

Broke 3 times within 3 months...only 13 months old

slenky 12/18/2019

For the second time in 3 months the spline that spins the wash plate broke. Now Im only 2 weeks out of the 1 year warranty. The whole clutch mechanism needs to be replaced to fix which isnt cheap. Also in between those issues magnetic plate that spins the washer came loose requiring another service vist. For only being 13 months old 5 weeks of that it wasnt used while waiting for repair Im very disappointed with the quality.
Originally posted on lg.com

No, I do not recommend this product

Ruined my entire first floor and basement.

kdolvin 12/18/2019

Water began filling and never stopped. It flooded my entire first floor and basement.
Originally posted on lg.com

No, I do not recommend this product

Best Washer Ever

Aracely86 12/10/2019

I bought this washer machine back in 2016 and have never experienced any problems like other reviews have mention. We are a family of 6 and 3 cats constantly washing. I do laundry every other day from 2-3 loads per day sometimes more when I wash all bedding. I have only good things to say about this washer from the capacity to the ease of use and the performance is the best. I do recommend to run washer machine cleaner at least once a month if you use it allot or not it will perform better and leave the lid open when not in use.
Originally posted on lg.com

Yes, I recommend this product

Its perfect

DD_Jr 12/3/2019

Large capacity sleek easy to use really cool dowload feature and diagnostic
Originally posted on lg.com

Yes, I recommend this product

poor product

Ali121 11/24/2019

I bought an LG washer and a dryer and having this product a year and .Its only my wife and I and were not an over users of the product.We set it on speed wash with cold water.never have used hot water so far. Sjnce last month as soon as time reduces to 13 minutes left the machine starts over and over. I hope I get a good and reasonable respond from customer care. it seems like this is a common issue with this model number.
Originally posted on lg.com

No, I do not recommend this product

Smart Sense for Water Level Is Garage

Gregnice3 11/18/2019

If I did not have to stop and hit the add water button multiple times before I can walk away from the machine I would give it higher marks. The smart sense function that you cant turn off constantly shorts the water supply leaving close above the water level.
Originally posted on lg.com

No, I do not recommend this product

Horrible product

Tabbymarks 10/22/2019

My washer is 3 yrs old and leaking. No help from LG. I absolutely loved this washer until now. Called LG and they said sorry nothing we can do. Im thinking you make a poor product and dont care.
Originally posted on lg.com

No, I do not recommend this product

Functional Obsolescence

Mark in Branson 9/11/2019

What a complete piece of garbage. I purchased this for my 86 year old mother to wash her and my 92 year old fathers laundry thinking THERE that should last her. 16 months later I have a $200 service bill to replace a failed cold water solenoid valve. It is functional obsolescence it is Koreas attempt to choke us with garbage they make I will never by an LG product never recommend one to anyone I like even in the least and feel so completely swindled I cannot imagine it. What is their scheme oh you need to pay another $200 for an extended warranty program? So your old granny can use our weak and poorly made junk.
Originally posted on lg.com

No, I do not recommend this product

Great Design

jamzone 9/8/2019

I Truly Love the design and features of this washing machine. From the front controls to the settings to its ability to get tough stains out this is an amazing machine
Originally posted on lg.com

Yes, I recommend this product

Great for 2 years

Bedside 8/23/2019

This washer dose a great job at washing. But bought this for its rating and 10 year warranty on motor. Unfortunately I found out why the motor last so long plastic parts that.ware instead of motor. This is frustrating As before this I bought the cheapest washer I could and never had a problem for 11 year and even when it did die it was my fault. Had this 2 years and have to replace pulsater. Lucky for me I am handy so it was only the cost of parts to fix. But $80 every 2 years is not what I call quality. Last LG anything I will be buying.
Originally posted on lg.com

No, I do not recommend this product

Better than pounding clothes on rocks at the river

Mary X 8/20/2019

My 20 year old washer just plain wore out. The lack of an agitator made the tub look huge good for dog blankets. With no agitator the hair just stays on the blankets. But I think the mold in the dispenser drawers bothers me the most because it is a new task now if I want to control it I have to remove and scrub the insets and then the inside of the recess drawer impossible This is just recognized as something you have to do according to the help phone person. It is ugly and smells and I never had such a problem with my old washer. I would pay twice what this cost to get a new version of my old washer exactly the same. I had to buy a footstool to reach clothes resting on the bottom I am 56 I have less control over the water temp and amount used than with my non-electronic old one I have put largish rubber dog toys in to make it use more water by adding weight to the clothes and I hope jostle the clothes around more. But wait it connects to the internet Who needs clean clothes or easy operation when you can do that They should refund my money.
Originally posted on lg.com

No, I do not recommend this product

Not Happy

MaryChris55 8/2/2019

I purchased this washer along with an LG dryer and LG refrigerator in August of 2016 along with the 5 yr protection plan from Home Depot. Although I am happy with the dryer and fridge this is absolutely the worst washer I have ever had After every wash I have to hand vac the machine out because of some sort of debris that is left behind. I have called about this and even had my plumber check it out. LG has been very unhelpful and the protection plan a complete waste of money. BTW I live here with my adult sister and no kids so there is no reason for this to be happening. I am now use to vacuuming after EVERY use but in no way would I ever recommend this product
Originally posted on lg.com

No, I do not recommend this product

I love this washer

Janell49 8/1/2019

Cleans thoroughly and efficiently and I can wash my king size comforter. Plus a ten year warranty - love it
Originally posted on lg.com

Yes, I recommend this product

Great washer...

annie73 7/9/2019

Bought this washer a couple of weeks ago. Very happy with its performance. It spins the water out of the load much better than my old washer. Love the ease of use and smart appearance.
Originally posted on lg.com

Yes, I recommend this product

Not bad at all

pdx196 7/3/2019

I have this washer for almost a year now and I havent had any issues. Only thing is when I leave the lid open it kind of stinks.
Originally posted on lg.com

Yes, I recommend this product

Cleans well rocks tremendously

Christinak 6/30/2019

I bought this washer as an open box deal from Best Buy. It was delivered without any feet underneath. As a result it always has uneven load sensing issues and rocks and is so loud it wakes up my son who works night shift. I tried everything to stabilize it. Still it wont stop rocking and being so loud. Called Best Buy and LG no one cares. It should have came with the feet and to me this is very poor customer service.
Originally posted on lg.com

No, I do not recommend this product

Would never recommend

Perry Eubank 6/29/2019

This washer doesnt clean clothes correctly. I have a toddler and understand that all stains will not come out but its ridiculous. For example cracker pieces will be on my sons clothes and I will run them through the washer and they are still there after being washed same with snot or really anything that gets on the clothes. My husband had some grass on his pants after he mowed the lawn and after I washed them the pieces of grass were still stuck to the pants.
Originally posted on lg.com

No, I do not recommend this product

Died after 19 months

Keegan 6/21/2019

I loved this machine- but after only 1 1/2 years it broke The price to fix it was $340- and the Lg certified technician put it in- only to realize he put the wrong part in. We ended up having to go purchase a new machine this morning. Mind you its just my husband and I so we definitely didnt overload it to death or anything. Remember when things use to last forever? Gosh I miss those days
Originally posted on lg.com

No, I do not recommend this product

Great product and service

Thar21 6/16/2019

The smart top load washer is great. We had one issue with it and the service department at LG took care of it
Originally posted on lg.com

Yes, I recommend this product

Nice Washer

Jo1957 6/13/2019

Ive had my washer for 2 years I love it. Good quality quiet.
Originally posted on lg.com

Yes, I recommend this product

Wont last long

LaVonda 6/13/2019

I bought this washer/dryer set at Lowes. The washer has started making grinding noises during the spin cycle. Unacceptable considering set is only 14 months old. Would not recommend any LG product.
Originally posted on lg.com

No, I do not recommend this product

Really Nice Machine

Fluff 6/12/2019

Very quiet uses less soap and water does an amazing job with loads requiring bleach. And with the glass top its fun to watch whats going on. Cant believe how cloths get agitated without an agitator
Originally posted on lg.com

Yes, I recommend this product

Very nice

Mambi 6/3/2019

My husband bought this machine he went to buy another brand in the older style but brought this one home. Its pretty simple to figure out. Its quite and works great. Im happy with his purchase.
Originally posted on lg.com

Yes, I recommend this product

Love the glass top

Bougreaux 5/26/2019

Love the big tubthe app that can you what wrong it really cool
Originally posted on lg.com

Yes, I recommend this product

THE BEST

LGDE 5/24/2019

CANT IMAGINE WHAT WASHERS THAT COST TWICE AS MUCH CAN DO THAT THIS ONE CANT. ITS QUITE WASHERS EXCELLENT EASY TO SELECT FOR TYPE OF LOAD AND IT REALLY DRYS THE LOAD.
Originally posted on lg.com

Yes, I recommend this product

NEVER AGAIN WILL I BUY AN LG WASHER

joy210 5/23/2019

Bought this machine 2 years ago when we moved into our new home. It has worked fine with no problems even up until the day prior to the main control panel malfunctioning. Would power on but then immediately go off. Because it has been 2 years it is not under warranty and the appliance repairman diagnosed the problem as a bad main PC board which was going to cost as much as repair as the washer cost new 2 years ago.
Originally posted on lg.com

No, I do not recommend this product

Sper whaser

Camr69 5/10/2019

A month ago I needed a washing machine and when I saw it at first I thought it was complicated but it is very easy to use and it leaves the clothes very clean.
Originally posted on lg.com

Yes, I recommend this product

Un level Load LEMON MACHINE MAJORYLY

Headache MAJORLY 4/23/2019

This machine is a LEMON dont buy it It constantly says un level load even when nothing is in it on tub clean. I had the guy come out and put new sensors in but it still says un level load. Takes forever for a cycle of wash to go thru. The problem always happens when it goes to spin cycle. Just when you think its done it will say un level load and go back from 9 min to 24 min on time. The dryer doesnt dry the clothes all the way either I wish I could trade machines but I dont have the money to do it. LG needs to rethink this machine. LG needs to help us out and fix these machines for free for us. IM so tired of having to babysit this machine.
Originally posted on lg.com

No, I do not recommend this product

First and last LG purchase - terrible quality

Need4Speed 4/22/2019

I purchased my first and last LG product. The Top Load washer WT1501CW looked nice convenient and seemed sturdy and initially I was very happy with its performance. However after 2 years the pulsator was floating in the washer no error message and no prior symptoms. Without this the product is an expensive and useless paper weight. There is information about this issue everywhere on the web except the LG support page. In fact it is so prevalent Im surprised the company hasnt provided a service bulletin or similar that covers the cost of the part. This is obviously an issue with manufacturing and likely speaks to the general quality of their other products. The prior washer whirlpool lasted 15 years with no issues and we only replaced it to match the dryer we replaced which also lasted 15 years.
Originally posted on lg.com

No, I do not recommend this product

Very Quiet

Jeanelle 4/15/2019

I bought this a few weeks ago and it is amazing Super quiet and simple to use.
Originally posted on lg.com

Yes, I recommend this product

After 20 month of using no problem so far.

Jim Wong 4/15/2019

We are a family of three. Got the machine in Aug 2017 20 month later it still works as expected.
Originally posted on lg.com

Yes, I recommend this product

Great product

Debra F 4/10/2019

Bought one year ago and am so happy Indid. The technology quality and efficiency are top notch.
Originally posted on lg.com

Yes, I recommend this product

Super Particular about the Load

Chrissy7319 4/8/2019

Bought this 6 months ago and it has had this problem several times. The load just keeps refilling with water and spinning and then adding water and then spinning. A 59 minute cycle turns into 3 hours It was a complete frustration and we have been on the phone with service many times. Their explanation was the load was imbalanced and we needed to move things around. They told me because I was washing bed sheets these are bulky and it should have gone on the bulky load. So we retried on bulky and guess what same thing. Talked to service again this time they told us we needed to remove some clothes too much in there they said. So we took our dripping sheets remember it wont drain and moved them outside and tried to rerun the load. Same thing happened kept filling and spin cycle then filling with water again. 3rd call to service. After I explained all the steps we had taken they told me the load was too light now Are you serious? Come on LG get your service people trained or better yet make a product that doesnt freak out if it doesnt get the exact correct weight and material type in it.
Originally posted on lg.com

No, I do not recommend this product

Best washer ever

kjculbertson 4/4/2019

I love this washing machine I bought it for our 2nd home and now I want to buy one for our primary residence but Im not finding it available any longer. I cant understand why.
Originally posted on lg.com

Yes, I recommend this product

Love it...

Kristalynn032 4/2/2019

I love my washer. Ive never had a new one till now and it took me a minute to figure out but now that i know how its even better.
Originally posted on lg.com

Yes, I recommend this product

Has a horrible smell

KimLM 3/31/2019

This is a nice washer however it has a constant smell that fills my laundry room from musty water. Its 6 months old and I cant stand the smell. Has anyone else had this? I have tried vinegar bleach and keeping the lid closed - then open and nothing helps. Ugh - what a disaster
Originally posted on lg.com

No, I do not recommend this product

Disappointing

TRB89 3/25/2019

Ive had this washer for about 6 months now. I have been mostly satisfied until I realized that I am unable to use the LG Smart Laundry App because it is not compatible with iPhone. The manual states you need to download the App and and then download the Waterproof cycle if you are going to wash waterproof items. Because I am unable to download the app there are several features of this machine that I am unable to use. I am disappointed. If I had known that I would not be able to download the app I would not have bought the washer and dryer.
Originally posted on lg.com

No, I do not recommend this product

Great Buy

Purple Moonbeam 3/25/2019

Our Kenmore He front loader died this January. We had to scramble through consumer reviews to find the best machine for our needs and Im happy to say I we found a perfect fit Although we were concerned with the severity of the negative reviews those reviews were outweighed by positive reviews. The machine runs well and our clothes are clean. One small complaint - the tub is VERY deep and it is a stretch to get all of the clothes out. Im 53 and lanky. Ive placed a step stool next to the washer.
Originally posted on lg.com

Yes, I recommend this product